Mindsets
Design
Abductive thinking and Sensemaking and Sensemaking and Framing shed insight on the mystical process of “synthesis.”
100+ years of Design Manifestos
A collection of design manifestos from the Bauhaus to the digital age.
Experiences in Visual Thinking
This 1974 work by Bob Mc Kim served a bridge between traditional design and design thinking.
Design Principles From Various Companies and Disciplines
Provides examples of how a diverse set of organizations approach design.
Design Research
A thorough description of design research methods from Erika Hall, co-founder of Mule Design.
A Practitioner’s Guide to Design Research
An in-depth guide to design research in the context of a project conducted by Reboot for Internews.
Rosenfeld Media, Interviewing Users
This book provides interviewing techniques and tools that enable you to conduct informative interviews with anyone.
Digital Strategy
An overview of the impact of digital in the real world from service design firm Fjord.
Organizational Change
An exploration of how to build a culture of change that embraces design within organizations
Lean UX, Lean Startup, and The Service Startup
Details new management processes centered around the design process.
The Operating Model That Is Eating The World
Thoughts on the operating models of today’s fastest growing companies.
Team Dynamics
Is a model of how teams can grow to effectively tackle challenges.
Service Design
A catalog of over 100 books.
On Service Design
A thorough presentation from Adaptive Path going over the basics and value of service design.
Systems Thinking
Leverage Points: Places to Intervene in a System
Thoughts on taking action within complex systems from Donella Meadows.
An exploration of the intersection of systems thinking and design thinking.
Service Design – Holistic Systems Thinking
An exploration of the place for systems thinking in service design.
User Experience
About Face: The Essentials of Interaction Design
The 4th edition of a practitioner’s handbook to interaction design from the firm Cooper.
Sketching for Better Mobile Experiences
Talks about the importance of sketching during the design process.
Creativity
Everything is a Remix and Steal Like an Artist
Provide excellent insight into the nature of creativity.
Identifies key blocks to creative thinking and shows how to overcome them.