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Where can I learn more?

We thought it may be useful to post some “starter kit” Service Design resources here. We’ve compiled quite a few resources that dig deeper into each section below. Don't worry about knowing all of this before you come!



Process Basics

Use resources to lay out the design process.

Service Prototyping

Use low fidelity models to prototype and test ideas quickly and cheaply.


Bring together a set of diverse mindsets on a multidisciplinary team.

Case Studies

Read case studies from a few service design organizations around the world.

Tools + Methods

Employ a diverse set of tools and methods when moving through service design projects.


Respect copyright on any images, films, logos, and especially music used.

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